Funk Information Technologies Live Remote Support
(407) 692-5135
Secure Remote Assistance Session

Fast, Secure Remote Help

Let your FunkIT technician connect directly to your screen to diagnose and fix your issue in minutes. No complicated software setup required.

1

Download Support Tool

Click below to download the official FunkIT Remote Support application for your computer.

Download for Windows
Pre-configured Windows Executable · Portable · ~20 MB
Using a Mac? Download for macOS
2

Open & Run

Open the downloaded file from your browser's download bar (top-right or bottom-left) or your Downloads folder.

💡 Windows SmartScreen Prompt?
If Windows asks for verification, simply click "More info" and then click "Run anyway".
3

Share Your Code

When the application opens, tell your technician the 9-digit ID and the temporary One-Time Password shown on your screen.

Sample Screen Display
123 456 789

Keep this window open while your technician is assisting you.

Privacy & Security

Your security is our top priority

Remote assistance is safe, transparent, and completely under your control.

256-Bit Encrypted

Every session is protected end-to-end with bank-grade 256-bit encryption through our private, self-hosted relay infrastructure.

Attended One-Time Access

Nobody can connect without your active participation. Once you close the application, all access is instantly terminated.

Full Control & Visibility

You can see everything your technician is doing on your monitor at all times, and you can end the session with a single click.

Need to speak with Kevin directly?

Call or email anytime if you have questions about your session or need on-site help.

(407) 692-5135 Email Support